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In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 27, 2026 - 15:48 BST
Scheduled - The printing web portal printing.uca.ac.uk will be unavailable for at least 48 hours due to some maintenance work needing to be completed. This will however not affect printing.
Aug 27, 202615:48 - Aug 29, 202615:48 BST
The University for the Creative Arts services status page provides up-to-date information about the digital services and technology operations of UCA IT systems and services. All known technology issues or outages that impact the University are shared on this status page.
To report an issue please call 01252 918280 or log it online at https://uca.topdesk.net. Remember - if you see something, say something!
Please be advised that the HR and Payroll system (iTrent/MyHR, including People Manager and Employee Self Service) will be unavailable on Saturday September 19th from 00:00 to 12:00 to allow for planned system maintenance. During this time access to the Core system, along with payslips, personal information, approval workflows, and manager functions will not be possible. Service will be reinstated as soon as the maintenance has been completed. Posted on
Feb 27, 2026 - 11:28 GMT
Please be advised that the HR and Payroll system (iTrent/MyHR, including People Manager and Employee Self Service) will be unavailable on Saturday October 22nd from 00:00 to 12:00 to allow for planned system maintenance. During this time access to the Core system, along with payslips, personal information, approval workflows, and manager functions will not be possible. Service will be reinstated as soon as the maintenance has been completed. Posted on
Feb 27, 2026 - 11:28 GMT
Please be advised that the HR and Payroll system (iTrent/MyHR, including People Manager and Employee Self Service) will be unavailable on Saturday November 21st from 00:00 to 12:00 to allow for planned system maintenance. During this time access to the Core system, along with payslips, personal information, approval workflows, and manager functions will not be possible. Service will be reinstated as soon as the maintenance has been completed. Posted on
Feb 27, 2026 - 11:31 GMT
Please be advised that the HR and Payroll system (iTrent/MyHR, including People Manager and Employee Self Service) will be unavailable on Saturday December 19th from 00:00 to 12:00 to allow for planned system maintenance. During this time access to the Core system, along with payslips, personal information, approval workflows, and manager functions will not be possible. Service will be reinstated as soon as the maintenance has been completed. Posted on
Feb 27, 2026 - 11:32 GMT
Past Incidents
Aug 28, 2026
No incidents reported today.
Aug 27, 2026
Unresolved incident: printing.uca.ac.uk unavailable due to maintenance.
Completed -
The scheduled maintenance has been completed.
Aug 22, 12:00 BST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 22, 00:00 BST
Scheduled -
Please be advised that the HR and Payroll system (iTrent/MyHR, including People Manager and Employee Self Service) will be unavailable on Saturday August 22nd from 00:00 to 12:00 to allow for planned system maintenance. During this time access to the Core system, along with payslips, personal information, approval workflows, and manager functions will not be possible. Service will be reinstated as soon as the maintenance has been completed.
Feb 27, 11:26 GMT
Completed -
The scheduled maintenance has been completed.
Aug 18, 00:00 BST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 17, 15:00 BST
Scheduled -
All UCA Smarthub sites (Farnham, Epsom, Canterbury & Maidstone) between 19:00 and 22:00 today (Monday 17th August), are undergoing essential improvements by Siso. During this period, you may experience intermittent access to the systems, including temporary disruptions or slower response times. Every effort will be made to minimise any impact and these works will be completed as efficiently as possible. We apologise for any inconvenience caused by this.
Aug 17, 14:50 BST